Qure AI
Qure AI
Qure AI
Qure AI
(2022)
(2022)
(2022)
(2022)
Unifying Qure ecosystem: How we unified a suite of products for 500mn+ care centres
Unifying Qure ecosystem: How we unified a suite of products for 500mn+ care centres
Unifying Qure ecosystem: How we unified a suite of products for 500mn+ care centres
Unifying Qure ecosystem: How we unified a suite of products for 500mn+ care centres
Discover ↓
Qure.ai taps deep learning technology to provide automated interpretation of radiology exams like X-rays, CTs, and ultrasound scans for time and resource-strapped medical imaging professionals—enabling faster diagnosis and speed to treatment.
TL;DR
Qure had 7+ apps across 50 countries and 500M+ scans, but each app required its own installation, features were hard to discover, and the UX felt inconsistent - causing friction for radiologists under time pressure.
The solution was to build a single unified modular platform, where functions could be added or removed depending on workflow. Core anchors became the Patient List (Worklist), Viewer, and Communication hub.
The process involved mapping user types and jobs-to-be-done, analyzing workflows, defining scope, journey mapping, testing use cases, and then iterating wireframes in Figma into a scalable design system and final UI.
The redesign made onboarding seamless and navigation intuitive: 86% of users found hidden features more easily, 92% could self-onboard via in-app guidance, 88% described the experience as delightful, and the team aimed to onboard 5K paid users by Q4 ’22.
TL;DR
Qure had 7+ apps across 50 countries and 500M+ scans, but each app required its own installation, features were hard to discover, and the UX felt inconsistent - causing friction for radiologists under time pressure.
The solution was to build a single unified modular platform, where functions could be added or removed depending on workflow. Core anchors became the Patient List (Worklist), Viewer, and Communication hub.
The process involved mapping user types and jobs-to-be-done, analyzing workflows, defining scope, journey mapping, testing use cases, and then iterating wireframes in Figma into a scalable design system and final UI.
The redesign made onboarding seamless and navigation intuitive: 86% of users found hidden features more easily, 92% could self-onboard via in-app guidance, 88% described the experience as delightful, and the team aimed to onboard 5K paid users by Q4 ’22.
TL;DR
Qure had 7+ apps across 50 countries and 500M+ scans, but each app required its own installation, features were hard to discover, and the UX felt inconsistent - causing friction for radiologists under time pressure.
The solution was to build a single unified modular platform, where functions could be added or removed depending on workflow. Core anchors became the Patient List (Worklist), Viewer, and Communication hub.
The process involved mapping user types and jobs-to-be-done, analyzing workflows, defining scope, journey mapping, testing use cases, and then iterating wireframes in Figma into a scalable design system and final UI.
The redesign made onboarding seamless and navigation intuitive: 86% of users found hidden features more easily, 92% could self-onboard via in-app guidance, 88% described the experience as delightful, and the team aimed to onboard 5K paid users by Q4 ’22.
TL;DR
Qure had 7+ apps across 50 countries and 500M+ scans, but each app required its own installation, features were hard to discover, and the UX felt inconsistent - causing friction for radiologists under time pressure.
The solution was to build a single unified modular platform, where functions could be added or removed depending on workflow. Core anchors became the Patient List (Worklist), Viewer, and Communication hub.
The process involved mapping user types and jobs-to-be-done, analyzing workflows, defining scope, journey mapping, testing use cases, and then iterating wireframes in Figma into a scalable design system and final UI.
The redesign made onboarding seamless and navigation intuitive: 86% of users found hidden features more easily, 92% could self-onboard via in-app guidance, 88% described the experience as delightful, and the team aimed to onboard 5K paid users by Q4 ’22.
(001)
Project Lead
Me
UX Designers
Sailee Borkar
Manager
Kautuk Trivedi
Art Direction,
Web design,
Interaction design
My role
My role
My role
I worked on this project between Q4 2021 and Q2 2022, collaborating with a team of four designers, six developers, and two product managers. My responsibilities spanned ideation, design sprints, leadership presentations, and delivery of the final assets, taking concepts all the way to polished UI handoff.
I worked on this project between Q4 2021 and Q2 2022, collaborating with a team of four designers, six developers, and two product managers. My responsibilities spanned ideation, design sprints, leadership presentations, and delivery of the final assets, taking concepts all the way to polished UI handoff.
I worked on this project between Q4 2021 and Q2 2022, collaborating with a team of four designers, six developers, and two product managers. My responsibilities spanned ideation, design sprints, leadership presentations, and delivery of the final assets, taking concepts all the way to polished UI handoff.
I worked on this project between Q4 2021 and Q2 2022, collaborating with a team of four designers, six developers, and two product managers. My responsibilities spanned ideation, design sprints, leadership presentations, and delivery of the final assets, taking concepts all the way to polished UI handoff.
The challenge
The challenge
The challenge
Qure.ai had grown fast, with several product deployed for specific usecases. Each product was powerful on its own, eg. - qXR for chest X-rays, qER for head CTs, and others, but the ecosystem was fragmented. Every app required a separate installation, features were hidden behind complex flows, and the overall experience felt inconsistent. For radiology professionals working under time pressure, the friction was too high.
The challenge was clear: bring everything together into a single, cohesive platform that was easier to adopt, easier to scale, and easier to use without constant support.
Qure.ai had grown fast, with several product deployed for specific usecases. Each product was powerful on its own, eg. - qXR for chest X-rays, qER for head CTs, and others, but the ecosystem was fragmented. Every app required a separate installation, features were hidden behind complex flows, and the overall experience felt inconsistent. For radiology professionals working under time pressure, the friction was too high.
The challenge was clear: bring everything together into a single, cohesive platform that was easier to adopt, easier to scale, and easier to use without constant support.
Qure.ai had grown fast, with several product deployed for specific usecases. Each product was powerful on its own, eg. - qXR for chest X-rays, qER for head CTs, and others, but the ecosystem was fragmented. Every app required a separate installation, features were hidden behind complex flows, and the overall experience felt inconsistent. For radiology professionals working under time pressure, the friction was too high.
The challenge was clear: bring everything together into a single, cohesive platform that was easier to adopt, easier to scale, and easier to use without constant support.
Qure.ai had grown fast, with several product deployed for specific usecases. Each product was powerful on its own, eg. - qXR for chest X-rays, qER for head CTs, and others, but the ecosystem was fragmented. Every app required a separate installation, features were hidden behind complex flows, and the overall experience felt inconsistent. For radiology professionals working under time pressure, the friction was too high.
The challenge was clear: bring everything together into a single, cohesive platform that was easier to adopt, easier to scale, and easier to use without constant support.
The Goal
The Goal
The Goal
The vision was to unify the Qure ecosystem through platformisation. Instead of forcing users to juggle multiple products, we imagined one modular platform where functions could be added or removed depending on the site’s needs—much like a Bento box where every compartment is purposeful and adaptable. This would not only create a consistent user experience but also consolidate the codebase, streamline development, and strengthen Qure’s brand presence. The goal was to reduce time to onboard clients significantly while delivering a frictionless experience.
The vision was to unify the Qure ecosystem through platformisation. Instead of forcing users to juggle multiple products, we imagined one modular platform where functions could be added or removed depending on the site’s needs—much like a Bento box where every compartment is purposeful and adaptable. This would not only create a consistent user experience but also consolidate the codebase, streamline development, and strengthen Qure’s brand presence. The goal was to reduce time to onboard clients significantly while delivering a frictionless experience.
The vision was to unify the Qure ecosystem through platformisation. Instead of forcing users to juggle multiple products, we imagined one modular platform where functions could be added or removed depending on the site’s needs—much like a Bento box where every compartment is purposeful and adaptable. This would not only create a consistent user experience but also consolidate the codebase, streamline development, and strengthen Qure’s brand presence. The goal was to reduce time to onboard clients significantly while delivering a frictionless experience.
The vision was to unify the Qure ecosystem through platformisation. Instead of forcing users to juggle multiple products, we imagined one modular platform where functions could be added or removed depending on the site’s needs—much like a Bento box where every compartment is purposeful and adaptable. This would not only create a consistent user experience but also consolidate the codebase, streamline development, and strengthen Qure’s brand presence. The goal was to reduce time to onboard clients significantly while delivering a frictionless experience.
(003)
The Design Process
The Design Process
The Design Process
The design journey started with understanding the different types of users and the jobs they needed to get done. From there, we analyzed existing workflows and set clear boundaries for what the unified platform would cover. Mapping journeys and actions helped us see where modularity mattered most and where standardization would reduce cognitive load.
We then tested key use cases to ensure the platform would work across different roles and settings. From these explorations, three anchors emerged: a Patient List to serve as the worklist, a Viewer for reading and decision-making, and a Communication hub to coordinate across teams. Wireframes for these sections were created and refined in Figma before moving to the final UI, backed by a scalable design system.
The design journey started with understanding the different types of users and the jobs they needed to get done. From there, we analyzed existing workflows and set clear boundaries for what the unified platform would cover. Mapping journeys and actions helped us see where modularity mattered most and where standardization would reduce cognitive load.
We then tested key use cases to ensure the platform would work across different roles and settings. From these explorations, three anchors emerged: a Patient List to serve as the worklist, a Viewer for reading and decision-making, and a Communication hub to coordinate across teams. Wireframes for these sections were created and refined in Figma before moving to the final UI, backed by a scalable design system.
The design journey started with understanding the different types of users and the jobs they needed to get done. From there, we analyzed existing workflows and set clear boundaries for what the unified platform would cover. Mapping journeys and actions helped us see where modularity mattered most and where standardization would reduce cognitive load.
We then tested key use cases to ensure the platform would work across different roles and settings. From these explorations, three anchors emerged: a Patient List to serve as the worklist, a Viewer for reading and decision-making, and a Communication hub to coordinate across teams. Wireframes for these sections were created and refined in Figma before moving to the final UI, backed by a scalable design system.
The design journey started with understanding the different types of users and the jobs they needed to get done. From there, we analyzed existing workflows and set clear boundaries for what the unified platform would cover. Mapping journeys and actions helped us see where modularity mattered most and where standardization would reduce cognitive load.
We then tested key use cases to ensure the platform would work across different roles and settings. From these explorations, three anchors emerged: a Patient List to serve as the worklist, a Viewer for reading and decision-making, and a Communication hub to coordinate across teams. Wireframes for these sections were created and refined in Figma before moving to the final UI, backed by a scalable design system.
The Redesign
The Redesign
The Redesign
The final product transformed the Qure experience from a collection of separate apps into a single, unified platform. Users could now self-onboard through guided tutorials built directly into the app, and personalisation options made the system adaptable to the needs of different practitioners and care centers. The visual language was consistent across the platform, making navigation intuitive and reinforcing trust in the brand. What was once a fragmented experience became a modular ecosystem with one clear entry point.
The final product transformed the Qure experience from a collection of separate apps into a single, unified platform. Users could now self-onboard through guided tutorials built directly into the app, and personalisation options made the system adaptable to the needs of different practitioners and care centers. The visual language was consistent across the platform, making navigation intuitive and reinforcing trust in the brand. What was once a fragmented experience became a modular ecosystem with one clear entry point.
The final product transformed the Qure experience from a collection of separate apps into a single, unified platform. Users could now self-onboard through guided tutorials built directly into the app, and personalisation options made the system adaptable to the needs of different practitioners and care centers. The visual language was consistent across the platform, making navigation intuitive and reinforcing trust in the brand. What was once a fragmented experience became a modular ecosystem with one clear entry point.
The final product transformed the Qure experience from a collection of separate apps into a single, unified platform. Users could now self-onboard through guided tutorials built directly into the app, and personalisation options made the system adaptable to the needs of different practitioners and care centers. The visual language was consistent across the platform, making navigation intuitive and reinforcing trust in the brand. What was once a fragmented experience became a modular ecosystem with one clear entry point.
